Please note that the issue that caused degradation of Mashery service has been resolved.
This is the final update on this degradation.
Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
Posted Feb 18, 2021 - 11:36 EST
Monitoring
Based on the available information at this time, we believe that the degradation has been addressed by the mitigation measures and/or fix.
All Mashery service components are in good health. Mashery team is currently monitoring the situation.
We are committed to providing you follow-up updates through Status page as soon as we have more information.
Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
Posted Feb 18, 2021 - 11:22 EST
Identified
We have identified the root cause of the issue and are taking measures to mitigate the impact.
We are committed to providing you follow-up updates through Status page as soon as we have more information.
Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
Posted Feb 18, 2021 - 11:03 EST
Investigating
Please be advised that currently TIBCO Mashery platform is experiencing service degradation. Based on the available information at this time, we believe that following components are affected.
- Saving API and Endpoint definitions through Admin Dashboard UI or through Mashery APIs
TIBCO team is engaged and working on this with priority. We are committed to providing you follow-up updates through Status page as soon as we have more information.
Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
Posted Feb 18, 2021 - 10:32 EST
This incident affected: API Management (Runtime, Design Time, Developer Portals).