Welcome to the TIBCO Cloud™ Services status page. This page shows the status of TIBCO's cloud services, including any ongoing incidents or scheduled maintenance, as well as a record of past incidents and maintenance.
TIBCO Mashery will perform weekly scheduled maintenance during this time.
These weekly releases are a combination of product feature releases, bug fixes and customer specific deployments. General feature release updates are available on our support blog: https://support.mashery.com/blog
As always, unless otherwise noted, these releases are zero down time releases and will include no down time for any area of the Mashery service.
Please do not reply to this email. If you have any questions or concerns, please contact customer support via TIBCO Support Portal at https://support.tibco.com
Posted on
Sep 18, 15:25 EDT
Update -
TIBCO Cloud™ Scribe® is also updating the Microsoft Common Data Service (CDS) connector on Friday, 4 October, 2019 at 10:00 AM US Eastern Time. Agents with this connector installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Sep 20, 14:18 EDT
Scheduled -
TIBCO Cloud™ Scribe® will update the Microsoft Dynamics 365 / CRM connector on Friday, 4 October, 2019 at 10:00 AM US Eastern Time. Agents with this connector installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Sep 20, 13:18 EDT
Completed -
The scheduled maintenance has been completed.
Sep 18, 18:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 16:00 EDT
Scheduled -
TIBCO Cloud Integration (US) will be performing a scheduled maintenance release on 18th September, 2019 at 1:00 PM PDT.
These releases are a combination of Plug-in feature releases and bug fixes. General information about releases is available in our What's New section of help after the release: https://community.tibco.com/wiki/tibco-cloud-integration-known-issues. We post pre-release notifications and details within TIBCO Cloud Integration.
Unless otherwise noted, this release is a zero down time release.
If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.
Sep 17, 14:09 EDT
Completed -
The scheduled maintenance has been completed.
Sep 18, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 14:00 EDT
Scheduled -
TIBCO Cloud Integration (EU) will be performing a scheduled maintenance release on 18th September, 2019 at 11:00 AM PDT.
These releases are a combination of Plug-in feature releases and bug fixes. General information about releases is available in our What's New section of help after the release: https://community.tibco.com/wiki/tibco-cloud-integration-known-issues. We post pre-release notifications and details within TIBCO Cloud Integration.
Unless otherwise noted, this release is a zero down time release.
If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.
Sep 17, 14:04 EDT
Completed -
The scheduled maintenance has been completed.
Sep 18, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 12:00 EDT
Scheduled -
TIBCO Cloud Integration (AP) will be performing a scheduled maintenance release on 18th September, 2019 at 9:00 AM PDT.
These releases are a combination of Plug-in feature releases and bug fixes. General information about releases is available in our What's New section of help after the release: https://community.tibco.com/wiki/tibco-cloud-integration-known-issues. We post pre-release notifications and details within TIBCO Cloud Integration.
Unless otherwise noted, this release is a zero down time release.
If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.
Sep 17, 14:02 EDT
Completed -
The scheduled maintenance has been completed.
Sep 18, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 EDT
Update -
Action Required IMPORTANT ON-PREMISE AGENT UPDATE INFORMATION
The September 17, 2019 release of TIBCO Scribe Online includes an update that requires Microsoft .NET Framework version 4.7.2 or higher.
Customers using TIBCO Scribe Online On-Premise Agents will need to ensure that any computers running On-Premise Agents are upgraded to .NET 4.7.2 or higher. No action is needed by you for TIBCO Scribe Online Cloud Agents.
Note: If Microsoft .NET Framework 4.7.2 is not installed prior to the release, On-Premise Agents will not be upgraded to the latest agent version 1.0.1.14165. Solutions will continue to run, however solutions will not be editable until the agent they are assigned to is running this latest version of the agent software. Updating the agent server to .NET 4.7.2 prior to the next Scribe Online update will ensure that the agent will automatically update.
If you have any questions or concerns about this Agent update please contact support by opening a case via our Support Portal. https://support.tibco.com
Scheduled -
ACTION REQUIRED IMPORTANT ON-PREMISE AGENT UPDATE INFORMATION
TIBCO Scribe® will undergo planned maintenance on Tuesday, 17 September, 2019. The maintenance should take just a few hours. Users are encouraged not to use the TIBCO Scribe user interface during the complete maintenance window, although no impact is expected.
All Scribe agents will be upgraded when they are idle (not running a solution). Customers using TIBCO Scribe on-premise agents will need to ensure that the .NET version for any computers running an on-premise agent are upgraded to .NET 4.7.2 prior to this release. If you only utilize cloud agents they will automatically be updated and no action is required on your part.
Completed -
The scheduled maintenance has been completed.
Sep 17, 03:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 02:00 EDT
Scheduled -
TIBCO Cloud™ Live Apps will undergo planned maintenance on Tuesday, 17 September, 2019 at 2:00 AM EDT. The maintenance should take just a few minutes. Users are encouraged not to use the TIBCO Cloud™ Live Apps user interface or APIs during the complete maintenance window.
If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.
Sep 10, 21:55 EDT
Completed -
The scheduled maintenance has been completed.
Sep 17, 01:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:00 EDT
Scheduled -
TIBCO Cloud™ Live Apps will undergo planned maintenance on Tuesday, 17 September, 2019 at 1:00 AM EDT. The maintenance should take just a few minutes. Users are encouraged not to use the TIBCO Cloud™ Live Apps user interface or APIs during the complete maintenance window.
If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.
Sep 10, 21:52 EDT
Completed -
The scheduled maintenance has been completed.
Sep 17, 00:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 10, 21:45 EDT
Scheduled -
TIBCO Cloud™ Live Apps will undergo planned maintenance on Tuesday, 17 September, 2019 at 12:00 AM EDT. The maintenance should take just a few minutes. Users are encouraged not to use the TIBCO Cloud™ Live Apps user interface or APIs during the complete maintenance window.
If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.
Sep 10, 21:45 EDT
Completed -
The scheduled maintenance has been completed.
Sep 11, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 EDT
Scheduled -
TIBCO Mashery will perform weekly scheduled maintenance during this time.
These weekly releases are a combination of product feature releases, bug fixes and customer specific deployments. General feature release updates are available on our support blog: https://support.mashery.com/blog
As always, unless otherwise noted, these releases are zero down time releases and will include no down time for any area of the Mashery service.
Please do not reply to this email. If you have any questions or concerns, please contact customer support via TIBCO Support Portal at https://support.tibco.com
Sep 10, 13:13 EDT