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TIBCO Scribe online - Agent issue | AWS and Azure Region(s)
Update - Emergency Maintenance Release Notice – TIBCO Scribe Online

The emergency release deployment is currently underway in the Sandbox environment. The specific deployment schedule for each environment will be posted here soon.
Aug 16, 2026 - 09:09 EDT
Update - Emergency Maintenance Notice – TIBCO Scribe Online

We will be performing emergency maintenance on TIBCO Scribe Online over the upcoming weekend to address an ongoing issue affecting the platform. This work is necessary to ensure the continued stability and reliability of the service.

The specific schedule for each environment will be posted here as soon as the release is ready. We will provide updates as more information becomes available
Aug 14, 2026 - 11:09 EDT
Update - We have completed development of the solution and are now moving into testing to confirm that it resolves the issue before deployment. We will provide another update once testing is complete and we have a timeline for the rollout.
Aug 13, 2026 - 22:33 EDT
Identified - We have identified the root cause of the issue and are currently working on implementing a resolution. We will provide further updates as we make progress.

Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Aug 13, 2026 - 11:15 EDT
Investigating - We are continuing to work closely with Microsoft to investigate and resolve the issue. We will provide further updates as we make progress.

Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Aug 12, 2026 - 06:29 EDT
Identified - We are still actively working with the vendor (Microsoft) to investigate and resolve the issue.

Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Aug 11, 2026 - 13:18 EDT
Investigating - Please be advised that TIBCO Scribe online is experiencing an issue with agent service. The TIBCO team is investigating this issue as a priority. While this issue is occurring, users may see the error “Unable to send the command to the Agent.” Scheduled jobs will continue to run normally. However, on-demand solutions may not run and may display the same error when testing the connection.

Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Aug 11, 2026 - 09:51 EDT

About This Site

Welcome to the TIBCO Cloud™ Services, TIBCO® Platform, and TIBCO Scribe® Online status page. This page shows the status of TIBCO's cloud services, including TIBCO Scribe® Online, as well as any ongoing incidents or scheduled maintenance for TIBCO Cloud™ Services, TIBCO® Platform, and TIBCO Scribe® Online. A record of past incidents and maintenance is also present on this page.

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Scribe® Online Operational
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Scribe® API Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

TIBCO Scribe® Online - AWS ( US-East ) - Emergency Maintenance (no downtime) Aug 17, 2026 01:00-06:00 EDT

The TIBCO Scribe® Online will undergo a planned emergency maintenance on Monday, August 17th, 2026 at 01:00 AM (US Eastern time) in the AWS US-East (N. Virginia) region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 5 hours to complete.

If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm
Posted on Aug 16, 2026 - 12:25 EDT

TIBCO Scribe® Online - AWS ( AU ) - Emergency Maintenance (no downtime) Aug 17, 2026 06:00-11:00 EDT

The TIBCO Scribe® Online will undergo a planned emergency release on Monday, August 17th, 2026 at 08:00 PM (Australian time) in AWS AU (Sydney) region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 5 hours to complete.

If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm
Posted on Aug 16, 2026 - 12:16 EDT

Aug 16, 2026

Unresolved incident: TIBCO Scribe online - Agent issue | AWS and Azure Region(s).

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Aug 13, 2026

Aug 12, 2026

Aug 11, 2026

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

TIBCO® Operated Control Plane AWS (all regions) - Maintenance with no downtime
Completed - The scheduled maintenance has been completed.
Aug 6, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:30 EDT
Scheduled - TIBCO® Operated Control Plane platform will undergo a planned release on Wednesday, 5th August, 2026 at 10 :30 pm (EST) on the AWS regions. The maintenance will take ~8 hours to complete.

This release will address some new features and issues. As always, unless otherwise noted, these releases have zero downtime with no impact on end users.

If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.
Jul 30, 06:24 EDT

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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