TIBCO Cloud™ Services status
Update - TIBCO has long maintained business continuity and disaster recovery plans to ensure robust operations through times of crisis. TIBCO has established its emergency task force to quickly address changing circumstances, including monitoring compliance with applicable internal policies.

We recognize that our products and services are critical to our customers' success and that this depends first and foremost on the health of our employees.

In line with recommendations from the World Health Organization, Centers for Disease Control, and local authorities, we have taken steps to reduce our exposure to infection and to limit TIBCO personnel from potentially contracting or spreading COVID-19.

In support of our customers and communities, TIBCO's data scientists have created a set of visual analytic dashboards using TIBCO Spotfire that allow users to spot insights and draw inferences about the future pandemic state from real-time data updates.

Using Spotfire Geoanalytics, TIBCO has created localized maps with interactive visual analytics that highlight COVID-19 hotspots and trends. Along with data on hospitals and non-pharmaceutical interventions (NPIs), we are working with partners to predict the availability of required hospital resources (ventilators, for example) across regions.

To see TIBCO's COVID-19 visual analytics, visit www.tibco.com/covid19. The tool assembles information from TIBCO's healthcare partners and global statistical data to create real-time visual analytics updates of worldwide and local views.

Customers and partners are encouraged to reach out for more information on how TIBCO is handling the COVID-19 outbreak by sending inquiries to business-continuity@tibco.com. We have also enhanced the TIBCO support site to include responses to common business continuity questions.

We will continue to update this page and the support site frequently as this situation evolves.

We want to thank you for your continued support, and I would like to personally reassure you that TIBCO remains fully committed to your success.

Dan Streetman

Chief Executive Officer
Jun 8, 10:27 EDT
Update - We feel the impact of the COVID-19 pandemic everywhere we turn. It’s extraordinary to experience something this global and yet so personal. I want to assure you that while you focus on the health and welfare of your family, your team and your customers, our team at TIBCO remains focused on your business success.

Together, we’re adapting to a new way of living and working.

Every team member at TIBCO, myself included, is equipped with the resources required to respond to your needs. We’re following our global Business Continuity Plan (https://www.tibco.com/business-continuity-plan) and remain available to help enable your ongoing operations.

Like you, our commitment is to ensure that our team is healthy and empowered to do everything we can to continue to serve you at the highest level. We’re taking steps to reduce our exposure to infection and limit TIBCO personnel from potentially contracting or spreading COVID-19, in line with recommendations from the World Health Organization, Centers for Disease Control and local and federal authorities. If you have questions about TIBCO’s response to COVID-19, see www.tibco.com.

The team at TIBCO takes great pride in the trust you place in us to help you solve your most complex data challenges. Your success is a priority for our entire global team.

Sincerely,
dan

Dan Streetman, CEO | www.tibco.com
May 29, 10:16 EDT
Update - -
Apr 7, 13:39 EDT
Update - -
Mar 17, 13:36 EDT
In progress - -
Mar 17, 13:35 EDT
Scheduled - -

About This Site

Welcome to the TIBCO Cloud™ Services status page. This page shows the status of TIBCO's cloud services, including any ongoing incidents or scheduled maintenance, as well as a record of past incidents and maintenance.

TIBCO Cloud™ Operational
User Management Operational
Login Operational
Analytics Operational
Spotfire® Operational
Mashery® Operational
Runtime ? Operational
Design Time ? Operational
Developer Portals Operational
API Modeling Operational
API Mock Operational
NodeJS Operational
Event Processing Operational
Events Operational
Messaging Operational
eFTL™ Operational
Data Management Operational
Metadata Operational
Connect Operational
Scribe® Applications Operational
Scribe® Agents Operational
Scribe® API Operational
Scribe® Connectors Operational
Scribe® Event Solutions Operational
Develop Operational
Flogo® Operational
Integrate Operational
BusinessWorks™ Operational
AuditSafe Operational
Live Apps Operational
Case Manager Operational
Administrator Operational
Designer Operational
Nimbus® Maps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TIBCO Cloud™ Integration will update the Scribe® Tools connector in the AWS and Azure environments on Monday, 21 September, 2020 at 9:30 AM US Eastern Time. Agents with this connector installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Posted on Sep 16, 10:52 EDT
Mashery® - Maintenance (downtime) Sep 23, 00:00-01:00 EDT
TIBCO Mashery performs scheduled maintenance weekly, every Tuesday starting at 9:00 PM PST.

Please note that at the beginning of the release window, Mashery will perform data tier maintenance. It is not expected to impact normal traffic management but is expected to affect creation of new access and refresh oAuth tokens in Mashery cloud, Admin Dashboard and Mashery API capabilities and Mashery Local Cloud Sync activities of the service for a few minutes.

We will post an update to this notification as soon as this task is over on the day of the maintenance.

These weekly releases are a combination of product feature releases, bug fixes and customer specific deployments. Latest updates to the TIBCO Mashery cloud platform are posted on community site at https://community.tibco.com/wiki/tibco-mashery-release-notes.

If you have any questions or concerns about this release then please contact us via the TIBCO Support Portal (https://support.tibco.com).
Posted on Sep 16, 16:52 EDT
Past Incidents
Sep 19, 2020

No incidents reported today.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - The scheduled maintenance has been completed.
Sep 16, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 00:00 EDT
Scheduled - TIBCO Mashery performs scheduled maintenance weekly, every Tuesday starting at 9:00 PM PST.

These weekly releases are a combination of product feature releases, bug fixes and customer specific deployments. Latest updates to the TIBCO Mashery cloud platform are posted on community site at https://community.tibco.com/wiki/tibco-mashery-release-notes

As always, unless otherwise noted, these releases are zero down time with no impact to any area of the TIBCO Mashery service.

If you have any questions or concerns about this release then please contact us via the TIBCO Support Portal (https://support.tibco.com).
Sep 9, 14:40 EDT
Sep 15, 2020
Completed - The scheduled maintenance has been completed.
Sep 15, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 12:00 EDT
Scheduled - TIBCO Cloud Spotfire® (US and EU regions) will undergo Emergency Maintenance on Tuesday, 15 September, 2020 at 12:00 Noon Eastern.

The maintenance is expected to take up to two hours and downtime is expected.

We apologize for any inconvenience.
Sep 15, 11:04 EDT
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
Completed - The scheduled maintenance has been completed.
Sep 9, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 EDT
Scheduled - TIBCO Mashery performs scheduled maintenance weekly, every Tuesday starting at 9:00 PM PST.

These weekly releases are a combination of product feature releases, bug fixes and customer specific deployments. Latest updates to the TIBCO Mashery cloud platform are posted on community site at https://community.tibco.com/wiki/tibco-mashery-release-notes

As always, unless otherwise noted, these releases are zero down time with no impact to any area of the TIBCO Mashery service.

If you have any questions or concerns about this release then please contact us via the TIBCO Support Portal (https://support.tibco.com).
Sep 2, 13:48 EDT
Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.