The emergency release deployment is currently underway in the Sandbox environment. The specific deployment schedule for each environment will be posted here soon.
We will be performing emergency maintenance on TIBCO Scribe Online over the upcoming weekend to address an ongoing issue affecting the platform. This work is necessary to ensure the continued stability and reliability of the service.
The specific schedule for each environment will be posted here as soon as the release is ready. We will provide updates as more information becomes available
Posted Aug 14, 2026 - 11:09 EDT
Update
We have completed development of the solution and are now moving into testing to confirm that it resolves the issue before deployment. We will provide another update once testing is complete and we have a timeline for the rollout.
Posted Aug 13, 2026 - 22:33 EDT
Identified
We have identified the root cause of the issue and are currently working on implementing a resolution. We will provide further updates as we make progress.
Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Posted Aug 13, 2026 - 11:15 EDT
Investigating
We are continuing to work closely with Microsoft to investigate and resolve the issue. We will provide further updates as we make progress.
Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Posted Aug 12, 2026 - 06:29 EDT
Identified
We are still actively working with the vendor (Microsoft) to investigate and resolve the issue.
Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Posted Aug 11, 2026 - 13:18 EDT
Investigating
Please be advised that TIBCO Scribe online is experiencing an issue with agent service. The TIBCO team is investigating this issue as a priority. While this issue is occurring, users may see the error “Unable to send the command to the Agent.” Scheduled jobs will continue to run normally. However, on-demand solutions may not run and may display the same error when testing the connection.
Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
Posted Aug 11, 2026 - 09:51 EDT
This incident affects: Scribe® Online (Scribe® Agents).