TIBCO Cloud™ Services and TIBCO® Platform status

Integration - AWS - Agent API (EU) is down

Incident Report for TIBCO Cloud

Resolved

This incident has been resolved.
Posted Feb 10, 2020 - 16:10 EST

Monitoring

Systems are now operational, but we continue to monitor the situation.
Posted Feb 10, 2020 - 15:31 EST

Update

We are continuing to investigate this issue.
Posted Feb 10, 2020 - 15:27 EST

Investigating

Monitoring detected that the EU Agent api servers are not responding. EU based agents might see a heartbeat failed notification, solution status updates might be slow.
Posted Feb 10, 2020 - 14:49 EST
This incident affected: Scribe® Online (Scribe® Agents, Scribe® API).