TIBCO Cloud™ Services status
TIBCO Cloud™ API Management - Holiday Freeze
Scheduled for Jan 2, 2023, 23:59 EST  -  Jan 3, 2023, 00:00 EST
Dear TIBCO Cloud API Management Customers,

2022 is coming to a close soon and like previous years, TIBCO Cloud API Management (APIM) - former Mashery - will observe a 'Year End Freeze', This is to accommodate requests from many of our customers, retail and otherwise, to reduce changes to mission critical systems during this important time of the year. During the freeze, APIM will not roll out new code in APIM cloud. Regular infrastructure maintenance and housekeeping tasks will be carried out to ensure optimum performance and higher capacity.

Start date: 16 November 2022
End date: 2nd January 2023

Note: If absolutely required, we reserve a release window in mid-December (13th December 2022) to rollout critical fixes that might be needed for system stability or security that can’t wait till January. If we decide to take this release, an announcement will be issued through the status page with further details.

During the freeze, please continue to report Cases through the support portal. Kindly select appropriate priority based on the issue's impact to your business. Please refrain from logging 'Urgent' priority cases for non-production or non-traffic impacting issues.

From TIBCO Cloud API Management, we would like to wish you a safe and happy holiday season!

Best Regards,
TIBCO Cloud API Management Team
Support Portal (Cases and knowledge): https://support.tibco.com
Status Page (Service status and communication): https://status.cloud.tibco.com
Product/Service Info (Documentation and blog): https://support.mashery.com
Posted Nov 02, 2022 - 18:11 EDT
This scheduled maintenance affects: API Management (Runtime, Design Time, Developer Portals, Reporting/Analytics).