TIBCO Cloud™ Services status
New list of traffic manager IP Addresses enforced from 1st June 2024
Scheduled for Jun 1, 23:59 EDT  -  Jun 2, 00:00 EDT
Dear TIBCO APIM Customer,

This notification applies to you if your organization enforces IP whitelisting either for calls received from TIBCO Cloud APIM to the API backend or to connect to Mashery On Prem Manager (MOM) for syncing configuration data in a APIM-LE tethered setup.

Please note that we have published a new list of traffic manager IP Addresses. Please refresh your firewall rules with the latest list. We have ensured that the current IP addresses are part of the new list so change can be safely absorbed now without any impact to the traffic. This new IP range will go in effect on 06/01/2024.

The list contains the Mashery Traffic Manager IP addresses for all regions. We do not separate them out by different data centers due to our high availability posture as our architecture allows us to service TLS/non-TLS or secure/unsecure traffic from any data center, if needed.

More info can be found at https://support.mashery.com/docs/read/proxy_information/Security_Options
Previous versions of the IP list can be found at http://support.mashery.com/docs/proxy_information/Archived_IP_Whitlisting_Information/.

If you have any questions, please contact customer support via Mashery’s Support Portal at support.tibco.com.

TIBCO Mashery Support
Cases and Knowledge : https://support.tibco.com
Product/Service Info, documentation and Blog : https://support.mashery.com
Posted Mar 01, 2024 - 15:46 EST
This scheduled maintenance affects: API Management (Runtime, Design Time, Developer Portals, Reporting/Analytics).