TIBCO Cloud™ Services and TIBCO® Platform status

Integration on AWS (US) - Agent API is not available

Incident Report for TIBCO Cloud

Resolved

This incident has been resolved.
Posted May 07, 2020 - 11:00 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2020 - 10:38 EDT

Investigating

Monitoring tools have detected an outage of agent.scribesoft.com. As a result, agents may reflect a heartbeat failed status and solution status updates, such as a solution changing from Idle to Running or other statuses, will be inaccurate until the agent API service is restored. Scheduled solutions will continue to run on schedule.

We are investigating the issue.
Posted May 07, 2020 - 10:32 EDT
This incident affected: Scribe® Online (Scribe® Agents).