TIBCO Cloud™ Services status
Mashery® - Admin Dashboard Report Discrepancy
Scheduled Maintenance Report for TIBCO Cloud
Completed
Dear Customer, the reports have been built and are now available on production Admin Dashboards. This action item is now closed - Regards, TIBCO Mashery Support.
Posted Jul 10, 2020 - 18:44 EDT
Scheduled
Dear TIBCO Mashery Customer,

Please note that currently there is a discrepancy between number of calls reported in Admin Dashboard Analytics Reports and processed calls. The reports indicate higher than usual call volume. Based on the current information, it seems to have started from June 22, 2020 21:30 UTC.

This impacts Dashboard reports and traffic data received from Mashery Local deployments. This is a reporting only problem and does not affect live calls, throttling or call limit enforcement.

We are working on correcting the data discrepancy with priority. We will send another update as soon as we understand the scope of work and the ETA.

Please contact us via the TIBCO Support Portal (support.tibco.com) if you have any questions or concerns.

Thank you for your understanding.
TIBCO Mashery Team
Posted Jun 30, 2020 - 20:44 EDT
This scheduled maintenance affected: API Management (Design Time).