TIBCO Cloud™ Services and TIBCO® Platform status

Integration - AWS - Additional IP Addresses for White Listed Communications in Europe AWS Region

Scheduled Maintenance Report for TIBCO Cloud

Completed

The scheduled maintenance has been completed.

Posted May 01, 2020 - 08:05 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 01, 2020 - 08:00 EDT

Scheduled

For customers who require white listed communications from their agents, additional IP addresses will be added to the Europe AWS region for the agent-frankfurt.scribesoft.com endpoint on May 1, 2020. No existing IP addresses will be removed.

In order to avoid disruption, customers in the Europe AWS region that use Scribe On-Premise Agents and require IP address whitelisting for agent-frankfurt.scribesoft.com should add the following IP addresses to their whitelist.

3.94.183.228
3.210.164.229
3.210.220.205
3.219.0.211
3.219.82.130
3.222.1.182
3.224.17.183
18.211.255.76
34.192.161.112
34.199.140.171
34.230.155.160
52.1.131.218
52.2.155.242
52.3.62.147
52.20.44.177
52.23.130.182
52.45.5.15
52.70.64.150
52.73.83.188
52.203.27.122
52.205.243.69

Read more about IP whitelisting requirements in these help topics:
https://help.scribesoft.com/scribe/en/sol/general/whitelist_reqs.htm
https://help.scribesoft.com/scribe/en/sol/agent/proxyinstall.htm

Posted Apr 16, 2020 - 16:42 EDT

This scheduled maintenance affected: Scribe® Online (Scribe® Agents).